The Crown Parfum

Privacy Policy

Last updated June 2026

Privacy Policy

Last updated: June 2026

At The Crown Parfum, your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information. We also collect browsing data such as pages visited, products viewed, and time spent on the site via cookies and analytics tools.

2. How We Use Your Information

We use your information to process and fulfil orders, send order confirmations and shipping updates, improve our website and product offering, send marketing emails (only with your consent), and prevent fraud and maintain security.

3. Sharing Your Information

We do not sell your personal data. We share your information only with trusted third parties necessary to operate our business — including payment processors (Shopify Payments), shipping carriers, and email marketing platforms. All partners are contractually bound to keep your data secure.

4. Cookies

We use cookies to keep items in your cart, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at support@thecrownparfum.com.

6. Data Retention

We retain your order data for up to 7 years for legal and accounting purposes. You may request deletion of your account and personal data at any time, subject to legal retention requirements.